Hotel Chocolat
$$ • Chocolate, Cafe
Hours: 09:00 - 18:00
117 New St, Birmingham
0121 643 9523
About Hotel Chocolat
Customers' Favorites
White Hot Chocolate Classic Hot Chocolate with Cream
Hot Chocolate with Whipped Cream 85 Dark
Hotel Chocolat Reviews
Ratings
Opening times
| Wednesday | 09:00 - 18:00 |
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 10:00 - 18:00 |
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Hotel Chocolat offers a warm and friendly atmosphere, highlighted by excellent customer service from its staff. Visitors appreciate the clean and tidy environment, which enhances the overall experience. The café, located at the back of the shop, provides a peaceful setting, although some find it lacks an intentional design that allows for enjoying coffee while observing the bustling foot traffic outside. The coffee served at Hotel Chocolat sticks to traditional definitions, with lattes being made without chocolate, which is a positive aspect for those who appreciate a classic coffee experience. While the portion sizes have received mixed reviews, the quality of the drinks is generally praised. The café allows customers to sample products before purchasing, creating an enjoyable experience for those unsure about what to buy. In addition to coffee, Hotel Chocolat has expanded its menu to include ice cream and chocolate drinks, such as the Velvetised Choc Shake. Customers have noted that while the chocolate drinks are delicious and not overly sweet, the portion sizes can feel small for the price. Overall, Hotel Chocolat is a delightful place to relax and enjoy a variety of chocolate-infused beverages, with a promise of friendly service and a chance to explore different products.