Haidilao Hotpot Birmingham

Oh man, what an amazing experience.<br>Attended for a birthday celebration and from walking in the staff were amazing and fully focused on giving the best experience.<br>We were shown how to order in each step from starters through to the meats, through using the tablet.<br>Then came the robot...wow, brought our starters and ingredients for our hotpot. As the food cooked away we talked and the staff even sang Happy Birthday. We tried four different flavours which...read full review

Nice selection of food<br>Good sauce station with chinese dessert and fruits<br>8.6% service charge<br>Japanese toilet which is a pleasant surprise<br>Student discount may be still valid, worth asking

We came here late at night and food in the buffet area were not top up. I asked one of the staff when was not really happy with my request, telling me there was some left in the bowl and that would be enough for me. I would not asked if it was enough. Anyway, it was not our first time dining in but first time to be there at that time (around 11pm).<br><br>We do not recommend the Schezuan soup base. It was just chilli in a boiling water.