Starbucks

Service quality has really gone downhill. My drink arrived with spills on the cup, forcing me to clean it up myself. Attempting to sit at the counter, I was promptly informed by staff that it was reserved for delivery only—confusing given the presence of customer seating there. Additionally, a customer left the door open, letting in freezing cold air, and staff were indifferent, leaving me to close it. Tables remain uncleaned for hours, littered with empty cups and trash.

Starbucks Hornchurch..This is our regular Starbucks ...what a welcoming wonderful place this is! with friendly staff ..especially Sophia hard working professional and kind. Sophia goes above and beyond for her customers a lovely smile and listening ear ..helpful lovely girl always a pleasure to see her and never forgets just the way I like my coffee !! Recommended

In my 8 years living in London, I've been to numerous coffee shops , and Kamila at Starbucks Churchill Place indisputably stands out. Her unmatched customer service skills are immediately evident, and her unwavering attention to detail ensures a peerless cup of coffee at every visit. It's rare to find someone who so consistently understands and nails the exact taste I have in mind. Kamila is genuinely above and beyond and I am so happy about the level of service I received...read full review