Caffè Nero

Our first time for using Caffe Nero in Great Malvern. As usual, great Coffee and Cortado. Special mention to one of the Baristas - she 'welcomed' us into the Cafe, smiled and was very helpful - a 'credit,' as we hardly ever get that sort of welcome at most other places.

My mum & I had lunch at Cafe Nero Malvern Retail Park today. The service and quality of the coffee and food was good as expected, however, the environment was far from comfortable due to the ridiculous level of air conditioning, it was like sitting in a fridge! I mentioned this to a member of staff who told me that it needed to be at that level because it was so hot behind the counter for the staff. I pointed out that surely the people that matter are the customers, he didn’t...read full review

Edit* extra star just for those that work here<br><br>Lost its cosyness. Just canteen chairs and tables. The torn faux leather hard benches don't do much for it either.