Premier Inn Southampton Airport hotel
Mitchell Way, Southampton
0333 321 9005
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Premier Inn Southampton Airport hotel offers a generally pleasant experience with great rooms and friendly staff. Guests have noted that while the breakfast is tasty, there are long waits for hot food to be replenished. The restaurant can get busy, leading to delays in getting a table. Some guests have experienced issues with service, particularly in the evening, and have reported difficulties in receiving gluten-free options on the dinner menu. Additionally, there have been concerns about handling lost items, with one guest expressing dissatisfaction over the inability to recover their child's comforter toys. Overall, the hotel has potential but needs improvement in service and customer care.