The Clouds Cafe
$$ • Cafe, British
Hours: 10:00 - 17:00
Spinnaker Tower, EMIRATES SPINNAKER TOWER, Portsmouth
023 9285 7520
About The Clouds Cafe
The Clouds Cafe Reviews
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Opening times
| Thursday | 10:00 - 17:00 |
| Monday | 10:00 - 17:00 |
| Tuesday | 10:00 - 17:00 |
| Wednesday | 10:00 - 17:00 |
| Thursday | 10:00 - 17:00 |
| Friday | 10:00 - 17:00 |
| Saturday | 09:00 - 19:00 |
| Sunday | 10:00 - 17:00 |
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The Clouds Cafe offers stunning views over the Solent, making it a beautiful location for dining. However, experiences at the cafe can vary significantly. Some guests have had positive encounters, particularly enjoying the high tea, which they found to be tasty and plentiful, complemented by good and efficient staff. On the other hand, several reviews highlight serious issues with service and food quality. Many guests felt disappointed with their high tea experience, describing stale scones and dry cake. The service has been criticized for being slow and lacking urgency, with reports of inexperienced staff who struggled to manage orders and pricing effectively. Instances of confusion regarding drink prices have also been noted, leading to frustration among customers. Brunch experiences were similarly disappointing for some, with long waits before receiving food and a broken coffee machine that left guests without coffee options. While the food was generally good, issues with specific items, like dense and undercooked croissants, detracted from the meal. Cleanliness has also been a concern, with reports of dirty tables, overflowing bins in the toilets, and inadequate cleaning practices. Despite these issues, the exceptional views and friendly lift attendants were highlights for some visitors, adding a special touch to their experience. Overall, while The Clouds Cafe has the potential for a lovely outing, the consistency of service and food quality seems to be an area needing significant improvement.