Hotel Chocolat
$$$ • Chocolate
Hours: 09:30 - 17:00
247B High St, Exeter
01392 271404
About Hotel Chocolat
Customers' Favorites
Milky Hot Chocolate & Chocolate Whip
Hotel Chocolat Reviews
Ratings
Opening times
| Sunday | 09:30 - 17:00 |
| Monday | 09:00 - 17:30 |
| Tuesday | 09:00 - 17:30 |
| Wednesday | 09:00 - 17:30 |
| Thursday | 09:00 - 17:30 |
| Friday | 09:00 - 17:30 |
| Saturday | 09:00 - 17:30 |
| Sunday | 09:30 - 17:00 |
Hotel Chocolat is a renowned destination for chocolate enthusiasts. The establishment offers a diverse selection of chocolate products, catering to various dietary needs, including vegetarian and vegan options. The staff, such as the knowledgeable and friendly Sep, provide exceptional customer service, offering guidance on suitable products based on individual requirements and allergies. The restaurant's menu boasts an array of indulgent offerings, including rich hot chocolate drinks and a variety of flavoured individual chocolates. Particular highlights include the chocolate-coated rum-soaked sultanas and the chocolate-coated cherries soaked in kirsch. Despite a minor incident where a young customer was initially refused the purchase of a birthday gift due to age restrictions, the management promptly addressed the situation and provided a heartfelt apology, along with a complimentary replacement gift. This gesture exemplifies the establishment's commitment to customer satisfaction. Overall, Hotel Chocolat is a must-visit destination for chocolate lovers, offering a diverse range of high-quality products and exceptional customer service.