Derby Mickleover Hotel

Name: Derby Mickleover Hotel
Address: Etwall Rd, Mickleover, Derby, Derbyshire, DE3 0XX, US
Telephone: 0330 028 3404
Price range: $$
Rating: 3.7

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Etwall Rd, Mickleover, Derby
0330 028 3404

About Derby Mickleover Hotel

Derby Mickleover Hotel offers a mixed experience for its guests. While the hotel features friendly and efficient staff, including standout employees like Zakira and Theresa, the overall impression of the hotel is below expectations for a four-star establishment. Guests appreciate the pleasant reception and the warm service from staff, particularly noting the attentiveness of Zakira, who is described as knowledgeable and professional. However, the restaurant for dinner leaves much to be desired. Guests find the food only mediocre and the service lacking, with issues like untrained staff and a presentation that feels more like pub grub. Breakfast, on the other hand, garners positive reviews, with friendly waiting staff contributing to a better dining experience. The hotel’s leisure facilities, including an indoor pool, are noted as lovely, but some guests express concerns over cleanliness and maintenance. The pool area has been described as needing attention, with sand at the bottom and a whirlpool that appears unkempt. Rooms vary in quality, with some being oddly shaped and in need of renovations. While the beds and towels receive praise for comfort and cleanliness, the shower facilities are criticized for poor water flow. Despite these shortcomings, the hotel is well-located for nearby activities, such as Alton Towers and Carsington Water, making it a decent base for exploring. Overall, guests suggest managing expectations regarding the hotel's star rating and amenities for an acceptable stay.